These Terms of Use (the “Terms”) govern access to and use of NovaSolo Business OS, the web application available at app.novasolo.com (the “Platform”), which is owned and operated by NovaSolo Furniture LLC (“NovaSolo”, “we”, “us”). This document also serves as the end-user licence agreement for the Platform. By signing in to or otherwise using the Platform, you agree to these Terms. If you use the Platform on behalf of a company, you confirm that you are authorised to accept these Terms for that company.
1. Who may use the Platform
The Platform is a private business application. Access is limited to (a) employees and contractors of NovaSolo and its affiliated companies, including PT Nova Indonesia, and (b) trade partners and their personnel whom NovaSolo has expressly authorised (each, a “User”). Accounts are created only by NovaSolo. The Platform is not offered to consumers or to the general public.
2. Licence
Subject to these Terms, NovaSolo grants each User a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Platform through a web browser, solely for NovaSolo business purposes or, for trade partners, solely for conducting business with NovaSolo. No other right or licence is granted, whether by implication or otherwise.
3. Accounts and security
- Your account is personal. Do not share your credentials or let anyone else use your account.
- You are responsible for activity carried out under your account and must notify customerservice@novasolo.com promptly of any suspected unauthorised access.
- Access is granted per role. You may use only the areas and data your role makes available to you and must not attempt to reach any other.
- NovaSolo may suspend, restrict or close any account at any time, including when a person’s employment or partnership ends.
4. Acceptable use
You must not: (a) copy, export or disclose Platform data except as your work requires; (b) reverse engineer, decompile or attempt to extract the Platform’s source code, except to the extent applicable law permits; (c) probe, scan or test the vulnerability of the Platform or bypass any security or access control; (d) upload malicious code or interfere with the Platform’s operation; (e) use automated means to access the Platform other than an integration NovaSolo has approved; or (f) use the Platform in breach of any law or of any agreement you have with NovaSolo.
5. Confidentiality and data
Information in the Platform, including pricing, costs, inventory, customer, order and financial data, is confidential business information of NovaSolo or of the parties that entrusted it to NovaSolo. You must keep it confidential and use it only for the purpose for which access was granted. Trade partners remain bound by the confidentiality terms of their Retailer Terms & Conditions. How personal information is handled is described in our Privacy Policy.
6. Connected services
The Platform connects to third-party business systems used by NovaSolo, such as e-commerce, inventory, accounting, logistics and email services. Each connection is authorised by an administrator of the relevant NovaSolo account, uses only the access that connection requires, and can be disconnected at any time by NovaSolo or from within the third-party service. Where the Platform connects to Intuit QuickBooks, it does so to read and reconcile NovaSolo’s own accounting data. Third-party services are governed by their own terms, and NovaSolo is not responsible for their availability or content.
7. Intellectual property
The Platform, its software, design and content, and the NovaSolo name and marks are owned by NovaSolo or its licensors. Data that a trade partner submits remains that partner’s data, and the partner grants NovaSolo the right to use it to operate the Platform and conduct business with the partner. Suggestions or feedback you provide may be used by NovaSolo without obligation.
8. Availability and changes
We aim to keep the Platform available and accurate, but it is provided for business operations on an “as is” and “as available” basis. We may modify, suspend or discontinue any part of the Platform at any time. Figures, statuses and reports in the Platform are operational information and do not replace an order confirmation, invoice or other formal document issued by NovaSolo.
9. Disclaimer and limitation of liability
To the fullest extent permitted by law, NovaSolo disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. NovaSolo will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue or data, arising out of or relating to use of the Platform. Nothing in these Terms limits liability that cannot be limited by law, or changes the allocation of liability under a separate written agreement between you (or your company) and NovaSolo.
10. Termination
Your right to use the Platform ends automatically when your account is closed or your employment, engagement or partnership with NovaSolo ends. Sections 5, 7, 9 and 11 survive termination.
11. Governing law
These Terms are governed by the laws of the State of Nevada, United States, without regard to its conflict-of-law rules. The state and federal courts located in Clark County, Nevada have exclusive jurisdiction over any dispute arising out of these Terms, unless a separate written agreement between you (or your company) and NovaSolo provides otherwise.
12. Changes to these Terms
We may update these Terms from time to time. The version number and date at the top of this page show when they last changed. Continued use of the Platform after an update means you accept the updated Terms.
13. Contact
NovaSolo Furniture LLC
3651 Lindell Road, Suite D319, Las Vegas, NV 89103, USA
customerservice@novasolo.com · 833-668-2765